Social Media in Plain English

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    commoncraft.com A simple story that illustrates the forces shaping social media. This video comes in an unbranded “presentation quality” version that can be licensed for use in the workplace. http
    Video Rating: 4 / 5

    salesforce.com Learn how to calculate the return on investment for your social customer service strategy. Join Dr. Natalie Petouhoff for a 3-part mini series designed to help you prove how social media can affect the bottom line today – and how customer service can contribute to the social media strategy that sets up your company for success in the future.
    Video Rating: 5 / 5

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      38 Responses to Social Media in Plain English

      1. getiscream March 6, 2013 at 8:38 am #

        Ice Cream and Social media. We like that combo (and the analogy, too)!
        

      2. Ziwco Nawalean March 6, 2013 at 8:55 am #

        amazing… very good job….

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      4. Andx56 March 6, 2013 at 10:34 am #

        I want to eat ice cream now.. anyone else?

      5. Bliip Box March 6, 2013 at 10:39 am #

        Bliip Box is a free Social Media publisher!

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      7. elucid7 March 6, 2013 at 11:31 am #

        a new social media site got launched, called dailyflak(dot)com. It is a journal sharing website.

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      9. dasfeuerliebtmich1 March 6, 2013 at 12:51 pm #

        Oh, you forgot about some other important things: you could hire a bunch of people to go write on those boards negative comments even if they didn’t taste the product, you could even go and put your own address on those boards and get people to visit your own board, you could also make them fill your board with positive comments, with these changes, you could get a little bit closer to the real thing.

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      12. user197 March 6, 2013 at 2:07 pm #

        dear media and everything else shit, how do you expect “normal” people to keep up with everything you come up with? are you trying to make ppl mad or what else is up ? wud be cool with an answer thank you.

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      14. AudienceMatters March 6, 2013 at 3:32 pm #

        Simple!

      15. Casey P March 6, 2013 at 3:53 pm #

        This video seems to be interesting

      16. dumkent March 6, 2013 at 4:00 pm #

        good1 m8

      17. SocialMediaMarketerX March 6, 2013 at 4:58 pm #

        Most people get social networking for business all wrong. We have a free presentation that is a real eye opener.

        ~#CN#

      18. Blurtster March 6, 2013 at 5:44 pm #

        Awesome video!

      19. sahan c March 6, 2013 at 6:15 pm #

        great!

      20. theTWmovie March 6, 2013 at 6:26 pm #

        This is Ice cream in plain English no Social Media :P

      21. a2real2original2name March 6, 2013 at 6:39 pm #

        one

      22. Mili Ponce March 6, 2013 at 7:35 pm #

        Great video, thanks for sharing!

      23. Aamina Suleman March 6, 2013 at 7:57 pm #

        My university teacher gave the same example… now I know where she got it from

      24. Kregg Teichert March 6, 2013 at 8:03 pm #

        The videos were very informative, thank you

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      27. salesforce March 6, 2013 at 10:16 pm #

        Hi Rafael, we consider a super fan a person that is extremely engaged with your brand online!

      28. Rafael C. Garcia March 6, 2013 at 10:42 pm #

        Great Example, but I did not get the meaning of super fan answer?

        Is this person, someone very engaged in my social media, or an agency hat manage my social media?

      29. Juan Pablo Gonzalez March 6, 2013 at 11:33 pm #

        Great example, stunning illustrator!

      30. Joe Ned March 6, 2013 at 11:49 pm #

        Private Solutions approves this video! Its contents are useful for anyone involved in online branding and marketing. Thank for posting this awesome video.

      31. Andrew Barratt March 7, 2013 at 12:04 am #

        huge ROI when you have massive assumptions in the numbers.

      32. salesforce March 7, 2013 at 12:28 am #

        That’s great to hear. Don’t worry! This is the year of the social enterprise. We’re focused on helping companies change the way they do business.

      33. ssrisail March 7, 2013 at 12:30 am #

        Wow… You just fired three agents ;)

      34. adamkirrmusic March 7, 2013 at 12:36 am #

        This is unbelievably helpful. Stay with that “social transformation” plan…you’re onto something!

      35. salesforce March 7, 2013 at 12:50 am #

        You got it! Glad to hear you’re seeing the work we’re putting in.

      36. Dupuis29453 March 7, 2013 at 1:27 am #

        I have had a much better experience with your company via social media than on the phone. Keep it up!

      37. salesforce March 7, 2013 at 1:40 am #

        Great! We’re working hard to produce content that is really helpful and not so product focused. It’s part of our social transformation as a company.

      38. Dupuis29453 March 7, 2013 at 2:32 am #

        Wow. Thank you for using numbers…much more informative than the other videos I’ve seen.