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Social Media in Plain English

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    commoncraft.com A simple story that illustrates the forces shaping social media. This video comes in an unbranded “presentation quality” version that can be licensed for use in the workplace. http
    Video Rating: 4 / 5

    salesforce.com Learn how to calculate the return on investment for your social customer service strategy. Join Dr. Natalie Petouhoff for a 3-part mini series designed to help you prove how social media can affect the bottom line today – and how customer service can contribute to the social media strategy that sets up your company for success in the future.
    Video Rating: 5 / 5

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