How Accessibility and Customer Experience will change the SEO Landscape in 2019

With all of the new advancements, one of the biggest strides is customer experiences, and how they are affecting the results.  Customers want rich and visual results, and they expect those when you’re selling an item. So, you need to give them this.

Organic search is how you understand the customer experience since it will identify the search behaviors.  If they’re looking, they don’t just want a product or service that meets the needs, but rather they are using search in order to determine the type of experience that they want.  Mobile searches for wait times is there, and searchers want to know all about the business.  You want to essentially understand the search intent, and remember that no customer journeys are the same.  Some like to narrow or broaden their considerations based on moments.

Some will near obsessively check brands before purchase, to figure out which one gives the best results. They also will continue after a purchase is made search it so that they can have the best product experience. Finally, you want searches to be detail-oriented, and you want to make sure that each new search gives good opportunities to engage.  You want to move every single point from one to the next, and to reach others unlike never before.  Google is using RankBrain as well to understand the content better in order to understand what people want and to create a complex and unique search landscape.  While people may search more often, they won’t’ dig deep, so you have to realize this.


Essentially, to be successful with this, is you have to understand the personas and the audience in order to create, ideate, distribute, optimize, and promote the content.  it’s not new, but you need it more so.  You also need to understand your customers in detail and make sure you know what the needs and wants of the product is, how they consume media, which stages will personalization helped, and also looking at the customer experiences.

You should also use artificial intelligence and machine learning to mind the data, improve the efficiency, and the scale of this. This isn’t futuristic, but instead, it’s mainstream. The large amounts of data produced by the customer interaction are meaningless without activation and analysis. You need to identify the patterns and get a better understanding of that.  The competitive landscape and the market as a whole.  it’s not for automaton tasks only, but instead, it will allow you to make corrections and improvements as a result.

With SEO changing so much, especially in 2019, you want to go for the customer’s experiences and the knowledge of machine and AI learning, and from there, learn to master and understand the audience.  From there, you’ll be able to understand for yourself just what customers want to have from each of these, what they can achieve, and different aspects that should happen over time in order to generate some great successes as well.

Three Things to Consider when Focusing on eCommerce Sales.

E-commerce does rely a lot on sales, and industry leaders got huge for three reasons. What are they? Well, read on to find out.

The first is to focus on catalog size and the third-party sellers. Amazon dominates because of this and the extensive nature of it allows for third-party sellers to sell here, making up over half the sales on Amazon. By offering a massive selection, people can pick and choose, and it’s always been a part of Amazon’s strategy. Third-party sellers are critical because they allow for more selection, and to reduce prices, and allows for companies to grow to massive sizes. From an SEO look, this offers a massive selection, targets more search queries, allows for more brands, and they will rank.  By making product selection a core part, Amazon has come to dominate online sales.  Now, not everyone should do this, because it may fundamentally compromise other business goals, but the catalog size plays a major part in the growth of all e-commerce sites, and you should be mindful of this.  But, it can help grow a business, since it allows for more opportunities to make money.


The second is earning links off self-interest, and this is a big part of eBay’s success.  Because it takes the Amazon concept of the third-party seller further. it’s built on third-party sellers, where people can buy stuff, and it allows for bid-free purchases for top sellers.  Ebay is beating Amazon in backlinks, and while Amazon has more domains, they aren’t having enough backlinks. The backlinks are made by linking pages to the auctions, and then updating this regularly, which allows for more inbound links and anchor text.  Again though, not every e-commerce site needs a third party backlink, but you should consider backlinks if you want to get your listing promoted, since it will allow for more engagement, and it will benefit you.

Finally, there is a clearly defined niche, which neither eBay or Amazon do. Etsy is essentially a great one because they focus on a niche, whereas Amazon and eBay are places for anything.  Etsy is focused on creative goods and made goods.  You can’t mass-produce goods there, so everything is unique.  You actually will see that they have a lot of keywords, and they’re definitely a major part of the search engine landscape.

And while the other e-commerce giants have no issues with ranking, the reason for Etsy’s success is because of how niche their keywords get.  B defining a niche that is narrower, they can outrank a more authoritative site, and it will allow for it to place in search results despite the position.  You should consider the unique nature of selling if you’re going to do this, and by identifying the categories you want to be in, you’ll be able to market there, optimize these, and promote them, and it will help you outrank others on different sites, which allows for more engagement and revenue as a result.